FAQ
Where are you located and what are your store hours?
We're located at 5693 Mt. Moriah Rd., Memphis, TN 38115
Phone: 901-453-6873
Email: https://www.majorpiecesshop.com/pages/contact-us
Hours: Sunday 1 PM-6 PM, Monday - Saturday 10 AM-8 PM
How does your sizing run?
We carry juniors and plus sizes, from XS-3X. Our size charts are general measurements. If you have questions about a particular style, give us a call and we can help you.
I saw a style that I really like when will you have it in my size? What about a different color?
Some styles are strictly small thru large while others are strictly plus sizes. We do sometimes get more sizes and colors in stock, sign up for our newsletter and you'll be one of the first to know about new arrivals.
Can you hold my size for me until I make it into the store?
We ask that you purchase the items you want and select in store pickup at checkout so we can make sure your items don't sellout.
What payment methods do you accept?
We accept several payment methods including Visa, Mastercard, Discover, American Express, PayPal, GPay, Afterpay and Shop Pay.
My credit card was declined, what do I do now?
The majority of declined payments occur because of an incorrect billing address. Ensure that the address is entered accurately and complete. If the problem persists, reach out to your banking institution.
I placed my order, when will it ship?
Normally your order will ship within 1 business day excluding weekends and holidays. Effective 11/26/2022-1/4/2023: Due to the increase in orders during the holiday season, please allow for 3-6 additional business days for shipping through USPS.
What is your return policy?
For all returns we issue store credit or exchanges only. Refunds are not available.
For more information please see our full return policy.